Chowhan Commerce
Return & Refund Policy
Returns, exchanges, and refunds
Easy exchanges
Unused pieces in original condition — message us first.
Draft for Chowhan Commerce — confirm timelines and conditions before launch.
We want you to be happy with your saree. If something is wrong with your order, contact us quickly so we can help.
When you can return
Unused items in original condition may be eligible for return or exchange within a short window after delivery (typically 3–7 days — confirm with support). Custom or heavily discounted pieces may not be returnable.
How to start
Message us with your order ID, photos of the issue, and whether you prefer exchange or refund. We will share return steps if approved. Do not ship items back without confirmation.
Refunds
Approved refunds are processed to the original payment method or an agreed alternative after we receive and check the item. Timing depends on your bank or wallet.